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Rental Policies

Your Guide to a Smooth Rental Experience

At Velocity Car Rental, we're committed to providing you with a seamless and exhilarating driving adventure. To ensure your experience is as enjoyable as possible, please review our rental policies below.

Reservation

  • Reservations can be made online through our website or by contacting our customer service team.

  • A valid driver's license and credit card are required at the time of reservation.

  • Reservations are subject to vehicle availability.

Driver Requirements

  • Drivers must be at least 25 years old.

  • A valid driver's license, held for a minimum of 3 years, is required.

  • International driver's licenses are accepted.

  • Additional drivers can be added to the rental for a fee.

Insurance

  • All rentals include basic liability insurance.

  • Additional insurance options are available for purchase to enhance coverage.

  • Renter is responsible for any damage to the vehicle during the rental period, subject to the terms of the rental agreement.

Payment

  • Payment is required at the time of booking and will be charged to the provided credit card.

  • We accept major credit cards (Visa, MasterCard, American Express).

  • A security deposit is required upon vehicle pickup and will be released after the rental period, pending inspection.

Cancellation

  • Cancellations made at least 48 hours before the rental period will receive a full refund.

  • Cancellations made within 48 hours of the rental period are subject to a cancellation fee.

Fuel

  • Vehicles are provided with a full tank of premium fuel.

  • Renter is responsible for returning the vehicle with a full tank.

  • Refueling charges will apply if the vehicle is returned with less than a full tank.

Road Restrictions

  • Vehicles are intended for use on paved roads. Off-road driving is strictly prohibited.

Smoking and Pets

  • Smoking is not allowed in any of our vehicles.

  • Pets are not permitted unless prior arrangements have been made.

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